Contact Almgang
Last updated: 2026-06-05
We answer every customer message within one business day. The same humans who curate Almgang answer the support inbox — there is no chatbot in between.
Customer service
- Email: support@almgang.shop (one business day reply, Monday–Friday)
- Phone: +44 7988 564574 (UK office hours, Mon–Fri 09:00–17:00 GMT/BST)
- Postal: NAWAFY LTD — trading as Almgang, 33 Queen St, London EC4R 1AP, United Kingdom
About a specific order
Please email support@almgang.shop with your order reference (you'll find it on the Stripe receipt that NAWAFY LTD sent at checkout) and we'll get back to you within one business day.
Returns & refunds
Our 30-day return process is documented on our returns policy page. Email us before posting anything back — we'll confirm the return address and any prepaid label that applies.
Press, wholesale, or partnership
Send your inquiry to hello@almgang.shop with the subject line “Press”, “Wholesale”, or “Partnership” and a member of the NAWAFY LTD team will reply within two business days.
Company information
Almgang is operated by NAWAFY LTD, a company registered in England & Wales. UK registered office: 33 Queen St, London EC4R 1AP. Full group disclosure: company information.